Privacy Policy
Last updated: 20 October 2026
BaseValue (“we”, “us”) respects your privacy. This policy explains what personal information we collect, why, and how we handle it, in line with the Australian Privacy Principles.
What we collect
When you contact us or request a free property check, we may collect your name, email address, phone number, and details about your property such as its address or suburb, type, age and purchase price. If you order a depreciation schedule, we will also collect the photos and documents you provide about the property.
Why we collect it
We use your information to respond to your enquiry, prepare your property check or depreciation schedule, communicate with you about our services, and improve our website. We will only send you marketing emails if you have agreed to receive them, and you can unsubscribe at any time.
Who we share it with
We share your information only with people who need it to deliver our service, such as the Quantity Surveyor who prepares and signs your schedule, and the service providers we use to run our business (for example, our website, email and data storage providers). Some of these providers may store data outside Australia. We do not sell your personal information.
How we protect it
We take reasonable steps to keep your information secure and to protect it from misuse, loss and unauthorised access. We keep it only as long as we need it for the purposes above or as required by law.
Cookies and analytics
Our website uses cookies and analytics tools to understand how visitors use the site. You can disable cookies in your browser settings.
Access and correction
You can ask to access or correct the personal information we hold about you by contacting us.
Complaints
If you have a concern about how we handle your information, please contact us first. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Contact us
BaseValue · Brisbane, Australia
info@basevalue.com.au
ACN: 700 949 971